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Call Intelligence from Echodeck

Transform phone calls into data into sales into customer excellence

Echodeck's AI transforms 95% of your unused call data into precise, actionable insights: Conversion ⬆️ – Churn ⬇️

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For Sales and Customer Success Teams

Every phone call is a success

Echodeck integrates seamlessly into your call, CMS, and billing system landscape and links your conversation guides with the relevant KPIs – for sales and customer success.

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End-to-end analyses

Chat with your (call) data

Targeted coaching

Echodeck is tailor-made for organizations that want to set up their telephone sales and customer service with AI in a data-driven and scalable way.

Why Echodeck?

Echodeck works for you and creates time for what matters

Most sales organizations rely on phone calls. However, much of the information from these crucial interactions remains unstructured and unused.

Easy setup

Set up and get started. Either

an interface exists or we develop it.

Seamlessly connect Echodeck with your existing calling platforms (Aircall, Talkdesk, Leaddesk, DSTNY, ...), CRM systems (HubSpot, Salesforce, Pipdedrive, ...) and your messaging environment (Teams, Slack, ...).

Our AI analyzes

Our advanced AI processes your conversations, extracts insights, and links them to your metrics.

Use insights immediately

Continuously optimize your contact center with a dashboard, alerts, and 'Chat With Your Data' features tailored to your team.

Scope of services

From API integration to analytics, Echodeck covers it all

While many tools offer transcription or basic analytics, Echodeck goes a decisive step further: We are the only system that shows the connection between phone calls and customer behavior in a structured and holistic way.

Our customers

Why EchoDeck?

"From Loss to Growth: Hidden Sales Killer Unmasked."

By analyzing thousands of calls, EchoDeck immediately demonstrated that one section of our script was lowering our close rate instead of increasing it. After making the adjustment, we closed 20% more deals in just one month.

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Janick Tacke

Marketing Director

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